SHIPPING

US DOMESTIC SHIPPING

We ship with USPS Ground advantage. Subscription reed orders are shipped in the first week of the calendar month, other orders are shipped within one week.

INTERNATIONAL SHIPPING

Contact us for shipments outside US and Canada!

RETURNS

CANCELLATIONS

REFUNDS AND RETURNS

If your reed is defective - cracked, leaking, or otherwise damaged - we will happily replace or refund it. PLEASE check the reed and let us know within a week of your order arriving! We stand behind our products and want you to be happy.

CANCELLING YOUR SUBSCRIPTION

You can login to the website and cancel your subscription at any time. Or, feel free to email us and we will take care of it for you.